Retell AI vs Twilio: voice AI pricing compared
Updated 2026-11-10 · listed A to Z, not ranked
Retell AI is a platform for building AI voice and chat agents. Public pricing is usage-based (per minute / per message) with an optional Enterprise plan.
Twilio bills messaging per message segment and voice per minute, plus a monthly fee for each phone number. Carrier fees and 10DLC registration fees are charged on top.
Listed A to Z, from retellai.com and twilio.com. Every figure below is quoted from those pages.
- Main price table
- AI Voice Agents (pay as you go), AI Chat Agents, Free credits, Enterprise, Example stack total (page calculator)
- Free option
- AI Voice Agents (pay as you go): $0.07–$0.31 per minute
- Published prices
- Voice agents $0.07–$0.31/min, $10 free credits; chat from $0.002+/msg; Enterprise custom.
- Main price table
- SMS outbound or inbound (long code, toll-free, short code), MMS outbound, MMS inbound, Failed message processing fee
- Free option
- None in the published plan table
- Published prices
- SMS $0.0083 per segment, MMS, voice per minute, phone number rental and the free trial credit.
How we checked: Prices quoted from each official pricing page: Retell AI checked Nov 10, 2026, Twilio checked Nov 10, 2026. Taxes, usage overages and promotions can change what you pay; confirm with each provider before you buy.
How they compare
- Main price table. Retell AI lists 5 entries (AI Voice Agents (pay as you go), AI Chat Agents, Free credits, Enterprise, Example stack total (page calculator)); Twilio lists 4 (SMS outbound or inbound (long code, toll-free, short code), MMS outbound, MMS inbound, Failed message processing fee).
- Free option. Retell AI: AI Voice Agents (pay as you go): $0.07–$0.31 per minute. Twilio: none in the published plan table.
- How prices are quoted. Retell AI: “Published entry prices”. Twilio: “US messaging”.
Retell AI plans and prices
| Line | Price on retellai.com/pricing |
|---|---|
| AI Voice Agents (pay as you go) | $0.07–$0.31 per minute |
| AI Chat Agents | From $0.002+ per message |
| Free credits | $10 in free credits to start |
| Enterprise | Custom pricing |
| Example stack total (page calculator) | About $0.11 per minute in one sample breakdown when we checked |
Retell Voice Infra is listed around $0.055/min with separate TTS/LLM/telephony lines on the same page (Nov 6, 2026).
From retellai.com, checked Nov 10, 2026. Full breakdown: Retell AI pricing.
Twilio plans and prices
| Item | Price |
|---|---|
| SMS outbound or inbound (long code, toll-free, short code) | $0.0083 per segment |
| MMS outbound | $0.022 per message |
| MMS inbound | $0.0165 ($0.02 toll-free) |
| Failed message processing fee | $0.001 |
| Item | Price |
|---|---|
| Local: make a call | $0.0140 per minute |
| Local: receive a call | $0.0085 per minute |
| Toll-free: make / receive | $0.0140 / $0.0220 per minute |
| Browser or app calling | $0.0040 per minute |
| SIP interface | $0.0040 per minute |
| Local number | $1.15 per month |
| Toll-free number | $2.15 per month |
From twilio.com, checked Nov 10, 2026. Full breakdown: Twilio pricing.
FAQ
How much does Retell AI cost?
Voice agents $0.07–$0.31/min, $10 free credits; chat from $0.002+/msg; Enterprise custom. (checked Nov 10, 2026).
How much does Twilio cost?
SMS $0.0083 per segment, MMS, voice per minute, phone number rental and the free trial credit. (checked Nov 10, 2026).
Do Retell AI and Twilio have a free option?
Retell AI: AI Voice Agents (pay as you go): $0.07–$0.31 per minute. Twilio: none in the published plan table.
Which is better, Retell AI or Twilio?
We do not pick a winner. The two price and package their products differently; the tables above quote each official pricing page so you can match a plan to your own usage.
Where do these prices come from?
Each vendor's own pricing page: retellai.com (checked Nov 10, 2026) and twilio.com (checked Nov 10, 2026). Prices change; confirm on the vendor's page before you buy.
Sources (official pages, read 2026-11-10)
- retellai.com
- retellai.com/pricing
- twilio.com
- twilio.com/en-us/sms/pricing/us
- twilio.com/en-us/voice/pricing/us
Spot something out of date? Email hello@youraitools.co and we’ll fix it.